The customer has hired All Country Van Lines as a moving coordinator/facilitator/shipping agent/broker. All Country Van Lines is not to handle or otherwise participate in any move as a carrier. Broker is not responsible for any acts or omissions of the assigned carrier, carrier employees or agents. The customer must pursue the carrier for any and all claims, property damage, personal injury, or death: including without limitation any claims for damage to property, lost or stolen goods, delayed pick-up or delivery, the actions of estimators, drivers, packers, or movers. All Country Van Lines will act on behalf of the customer in resolving any claims or delay issues with the carrier. As a properly licensed interstate moving coordinator, shipper, agent, or broker, All Country Van Lines is not a motor carrier and will not transport a customer`s household goods. All Country Van Lines is responsible for coordinating and arranging the transportation of household goods by any FMCSA authorized motor carrier. Charges will be determined by its published tariff. All estimated charges and final, actual charges will be based upon the carrier’s tariff which is available for inspection upon reasonable request. All Country Van Lines will not have guaranteed pick-up or delivery dates, as per the DOT guidelines. All Country Van Lines agree to facilitate a carrier to move household items as promptly as possible, in accordance with the information provided regarding the customer`s items. Moving from origin to destination, due to situations beyond our control, such as, but not limited to inclement weather, mechanical breakdowns, road construction, remote pick-up or drop-off locations, etc.